From previous posts I see @lukecyca is a TekSavvy customer and likes them - anyone else use them and can recommend them?
Our current Shaw Internet at home is just under $82 tax in, where-as the same service (less Shaw Open) from TekSavvy would run just over $50.00 tax in. We use FreePhoneLine for our phone so no issues there and don’t have cable TV, so no issues there either.
Shaw has always been reliable for us - just trying to save money!
Thanks
Steve
I would also like to go less expensive than shaw so I’m curious to see what
people say about TekSavvy. How have you found freephoneline?
Yeah, I have TekSavvy at home and also at my condo which I rent out. TekSavvy is great but they are beholden to Telus for actually hooking up the circuit, and that can be really frustrating.
A few years ago, Telus “accidentally” disconnected my tenant’s circuit while doing unrelated maintenance. It took months of back-and-forth to get it sorted out. TekSavvy provided us an LTE uplink during the outage, as well as weekly updates from one of their executives who handled the case (!). I suspect this was a particularly bad and unusual case, but I was impressed with how seriously they took it.
Pros:
Cons:
I have tekSavvy at home and I love it. I’ve found it to be more reliable than shaw, which I had for the first year (though this was somewhat due to their shitty wifi station).
They are great on the phone for support (had them in Ontario as well), and cheaper than Shaw. (They just dropped their price!)
So if the plans work for you, yeah, I’d highly recommend them. Shaw CAN be cheaper if you get their special deals that only last a few months, but then it jumps up.
You should try giving Shaw a call - ask to speak with the retentions department and tell them about the comparable TekSavvy plan that you’re thinking of switching to.
I’m with Telus and I’ve had 100% success talking them into lowering my rate, especially if a competitor has a better offer. Most of the time the agent will offer me a lower rate for 6 months, and I repeat the process once the offer is about to expire.
Not bad for 10-15 minutes of my time to save around $20-30 per month, and saves me the trouble of actually switching providers.
Yeah, you can get a better deal doing this, but I also want to vote with my wallet and not give my business to a company that does this. When I switched I didn’t have internet for a couple days, got a ton of wood projects done at home.
I’m pretty happy with Shaw’s 150 plan.
I get 175Mbit down/ 27Mbit up
$50/mnt for the first year.
$80/mnt for the 2nd year.
And they don’t seem to care if you go over the 1tb monthly cap either.
@Janet FreePhoneLine has been fine for us. The initial setup gives you a new phone number so you can test it for a couple of months or more before porting your existing number over to them. When you do you give up the 778 number they give you though. Their fine print also states that a 911 call will cost you $35.00.
The steps are:
It will pay for itself in a few months.
I have our home phone with them and also one at the cabin and one at my parents house in New Zealand - so I get to call my parents via a Vancouver phone number and they have Vancouver dial tone in NZ.
I’ve had the exact same experience with TekSavvy as Rob and Luke. I’m
currently with Telus, but I suspect that when the deal ends with my current
pricing on fast fibre I’ll go back to TekSavvy. I wouldn’t mind paying a
bit more to be with them, but my issue was upload speed and at the time
Telus was offering the same rate for something with 30x the upload speed…
@ryanc I will talk to Shaw first and ask for a better deal - can’t hurt and they have had great reliable service. Trouble is they keep raising the price.
I’ve had TekSavvy cable 25/2 for a few years, it’s been reliable and cheap ($40/month for 25/2 service plus $5/month for unlimited usage). I’m thinking of switching to Shaw’s 120 service though.
I use voip.ms for phone (and love it) and Lightspeed for internet (no issues). Pay about $45 for 30mbps on lightspeed but they now have a 120mbps plan for not much more.
The thing I like most about voip.ms is that I have set up a calling group so our home phone number calls the phone at home and any other voip clients I have logged in (like my pc at work or my on tablet).
Well I phoned Shaw this afternoon and after getting through to the loyalty department they decided that I could upgrade to their 60MB service and pay $50 +tax a month for 1 year on a month by month contract.
Baseball bats? 
I manage to get an $25 per month internet only from Shaw. Back a couple
years ago I played Shaw and Telus off to get $10 per month. I canceled Shaw
after the loyalty department thought $25 was too low and they called me
back with the deal.
Our current Shaw plan is ±$85/mo and we supposedly get:
UP TO 150Mbps† download speed
UP TO 15Mbps† upload speed
1TB monthly transfer limit
With multiple computers online and currently streaming music and gaming online right now, this is what speedtest returns:
and we frequently hit/exceed our 1tb. It doesn’t look like TekSavvy has an equitable plan?
Looks like TekSavvy’s 60Mbps cable service just got quite a bit cheaper… $63 for 480GB or $70 for unlimited geebees.
I’m a huge fan of TekSavvy; excellent customer service, but like @lukecyca says they are beholden to the last mile; mine is Shaw.
The company is seriously cool. They care about people and the internet; not just creating a pipe for people. IMO if you want to support a good company doing good things, support TekSavvy. If you need every GeeBee/s that you can get; then they might not be the best choice, but they are plenty fast for me.
One of the support people I talked to was training to be a pilot that flies into tornados to study them and help predict their path. How cool is that?
+1billion to TekSavvy.
Hmm, nobody talked about this company:
Apparently been around since 2006. Anyone have any experience or comments?
Thanks
-Bob
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