Idea: Issues and Request category

Just floating an idea.

After recently shopping around the websites of other Hack-/Makerspaces for inspiration, I found the organization of the Dallas Makerspace having some pretty nice categories on their Discourse installation. What stood out to me was that they had a separate Issues and Requests category.

I would like to adopt this “pattern”, so we can more easily point people in the direction of this category and have a neat place to collect all kinds of general issues and requests that are direct action (as opposed to discussion). For instance, I’d recommend moving the training request threads in here, as well as a place where people can report outages, such as the laser cutter, 3d printers/etc.

It has no impact on the mailing list functionality, but we could potentially hook it up with a dedicated email address. If we do it as a sub-category in the Space & Infrastructure category, I feel it won’t clog up the rest of the categories too much.

Opinions?

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What is the benefit of segregating these requests/issues?

  • Better visibility
  • Better organization
  • Better/easier access
  • Less cluttering of other/parent categories

What kind of things would go into this issues and requests category?

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